TOOL SHARPENING & CLEANING SERVICE - T&C's
Terms & Conditions:
* The Country Crib provides a garden tool cleaning and sharpening service as described on our website and in-store. This service includes cleaning, lubrication, and sharpening of specified hand-held garden tools.
* We reserve the right to refuse service for tools that are deemed unsafe or unsuitable for our service.
We are providing a service to improve the condition of existing tools, not guaranteeing their perfect functionality.
We will take photos (and / or videos) of tools before and after the service to document their condition.
By placing this order for the service you are acknowledging you have read and understood these terms and conditions.
Written Agreement (in-store): you will be requested to sign a form in store acknowledging you have read and understood these terms and conditions.
Tool Suitability:
* Our service is limited to the types of tools listed on our service description. We do not sharpen or clean long-handled tools or serrated-edged tools.
* Customers are responsible for ensuring that their tools are suitable for sharpening and are in a condition that allows for safe handling.
Liability:
* While we take every precaution to ensure the safe handling of your tools, The Country Crib is not responsible for any damage or breakage that may occur during the cleaning and sharpening process. This includes, but is not limited to, damage caused by pre-existing defects, rust, or metal fatigue.
* We are not responsible for tools that become damaged or unusable after the service due to normal wear and tear or improper use.
* Tools that are dropped off are done so at the owners risk.
* We will make every effort to return all parts of the tool, but are not responsible for small parts that may become separated during the cleaning process.
Tool Condition:
* We will assess the condition of your tools upon receipt and inform you if we find any significant issues that may affect the service.
* We reserve the right to refuse to sharpen tools that are excessively rusty, damaged, or deemed unsafe.
Payment and Turnaround:
* The service fee is £10 per tool.
* We advise a 3-day lead time for the service. We will notify you when your tools are ready for collection.
* Payment will be taken online or when tools are dropped off at the store.
Warranty:
* We guarantee the quality of our sharpening service. If you are not satisfied with the sharpness of your tools, please notify us within 7 days of collection, and we will re-sharpen them.
* We do not offer a warranty on the tool itself.
Collection:
* Tools not collected within 30 days of notification may be disposed of
Changes to Terms and Conditions:
* The Country Crib reserves the right to modify these terms and conditions at any time without prior notice.
Governing Law:
* These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any questions please drop us a message hello@thecountrycrib.com
Keep Your Garden Tools Sharp with The Country Crib!
Spring is in the air, and that means it's time to get back into the garden! But are your tools up to the task? Blunt secateurs and sticky shears can make gardening a chore, not a joy. That's why The Country Crib in Sherborne is thrilled to announce our new Garden Tool Sharpening Service!
We understand the importance of well-maintained tools. Not only are they more efficient, but they're also safer to use. Ideally, garden tools should be cleaned after every use, especially cutting tools like secateurs, knives, loppers, pruning saws, and shears. Sap and grime build-up can hinder performance and even damage your tools.
What Our Service Includes:
We'll take care of the dirty work, cleaning off dried-on sap and rust using a gentle, non-abrasive cleaner and camellia oil. This natural oil helps loosen grime, lubricates moving parts, and provides rust prevention. We'll sharpen your blades using a traditional sharpening stone / whetstone, ensuring a precise and effective edge, and a diamond file for blades with nicks.
Our service covers:
* Secateurs
* Snips
* Small hand-held garden knives
* Hori Hori
* Small hand-held pruning shears
* Garden/Floral scissors
* Only one-hand held tools
Please note: We do not clean or sharpen long-handled tools like hoes, spades, shears, loppers, saws, or any serrated-edged tools.
Our Commitment to Natural Care:
We use only plant-based oils and no harsh chemicals in our cleaning process. We'll also let you know if your tools are severely rusty or unsafe to use, and we can even recommend alternative tools available at The Country Crib.
Pricing and Turnaround:
Our Garden Tool Cleaning & Sharpening Service is just £10 per tool, which includes cleaning and sharpening. We advise a 3-day lead time.
How to Use Our Service:
Order the service online here or come into the store. We'll send you a message to arrange drop off your tools at the store at 18a Cheap Street, Sherborne, and we'll let you know when they're ready for collection.
Let The Country Crib help you keep your garden tools in top condition, so you can focus on enjoying your garden!